1. Eligibility for refunds
2. Account Reset Fees
3. Exceptional Circumstances
4. Program Withdrawals and Disqualifications
5. Challenge Evaluation Refund
6. Instant Funding Accounts
7. Chargebacks
8. Refund Processing
9. Changes or Updates of Policy

Eligibility for refunds

The purchase fee for participation in OFunded programs covers access to the simulated trading environment, evaluation systems, infrastructure, and administrative services.

This fee is non-refundable once access to the platform has been granted or trading activity has commenced.

Refund eligibility is strictly subject to:
full compliance with all programme rules
successful identity verification where required
adherence to all Terms and Conditions

Failure to meet any of the above conditions will result in ineligibility for any refund.

Account Reset Fees

If a user fails an evaluation or chooses to reset their account, additional fees may apply.

These fees are non-refundable, as they cover the setup and provisioning of a new simulated trading environment.

Exceptional Circumstances

Refunds may only be considered in limited cases where a verified technical issue originating from OFunded systems has materially prevented participation in the evaluation.

Requests must be submitted within seven days of the issue.

All decisions are made at the sole discretion of the Company and are final.

Program Withdrawals and Disqualifications

No refunds will be issued where:
an account is breached
programme rules are violated
trading behaviour is deemed non-compliant
prohibited trading activity is detected
identity verification requirements are not met
payout eligibility conditions are not satisfied

This applies to all programme types.

Challenge Evaluation Refund

Where applicable, a refund of the initial evaluation fee may be provided only after:
successful completion of the evaluation phase
progression to a funded account
successful fulfilment of payout conditions
completion of the applicable payout cycle as defined within the programme

Refunds are processed alongside an approved payout and are not issued separately.

Instant Funding Accounts

For instant funding accounts, no refunds will be issued once access has been granted.

Failure to comply with programme rules or failure to complete required verification may result in:
account termination
forfeiture of gains
ineligibility for any refund

Chargebacks

Users agree not to initiate chargebacks after accessing the platform.

In the event of a chargeback:
all accounts will be immediately suspended
access to the platform will be permanently revoked
any gains or payouts may be withheld or reversed

OFunded reserves the right to recover any funds previously paid out and to pursue recovery of all associated costs, including administrative and legal expenses.

Refund Processing

Approved refunds, where applicable, will be processed using the original payment method within two business days of approval.

Processing times may vary depending on the payment provider.

Changes or Updates of Policy

OFunded reserves the right to update or modify this policy at any time.

Changes take effect immediately upon publication on the website.

Continued use of the services constitutes acceptance of the updated policy.